Access Statement

Please let us know of any special needs or disabilities that you, or any member of your party, may have when making an enquiry or booking, and we will do our best to meet your specific requirements.

The following page contains information for guests and information for our website visitors.

Information for Guests

Introduction

We aim to cater for all our guests, in an individually owned, 43 en-suite bedroom hotel, which has a restaurant, bar, bistro, function room (ballroom) and coffee bar. The hotel is a member of The Best Western Group.

Pre-Arrival

• You can contact us via telephone, fax or email
• The easier way to reach us is by car
• Our website has a where to find us map
• Bangor train station is 20 minute by car
• There is a bus stop immediately outside the hotel
• There are several local taxi firms, which we can book on your behalf

Arrival and Car Parking Facilities

• Our car park is in front of the hotel
• We offer assistance with luggage
• The car park is tarmac or brick paviers and is fully lit until midnight
• There is a security camera watching part of the car park
• There are either steps or a ramp leading to the front doors, which is either a revolving door or fire doors, which can be opened from the outside before midnight.
• Access to the hotel (at the rear) from the High Street is only via steps.

Reception

• The reception is in the centre of the hotel and is accessed from the front entrance via the coffee bar
• Only a high level desk available

Public Areas Internal (General)

• All the corridors are at least 2m wide, well lit & carpeted
• The lounge, coffee bar, restaurant & ballroom facilities & both toilets are on the same level as reception (upper level) – the bar, bistro & disabled toilet are down 4 steps from reception. (lower level)
• The hotel staff will erect a temporary ramp for wheelchairs when requested
• There is a lift to the basement, first & second floors

Upper Level

• The restaurant has up to 25 tables, which can comfortably seat wheelchairs. Access is via double doors. The restaurant is carpeted throughout, except for a tiled area by the doors to/from the kitchen.
• Available for evening meals & Sunday lunch – plus group bookings at lunchtime
• Waiter (silver) service
• The lounge contains six sets of settees & easy chairs and is ideal for coffee, bar meals etc
• In the coffee bar , there is an Espresso coffee making machine; from which we can make a full range of hot & cold drinks to accompany a good selection of cakes & scones
• The ballroom, which has its own bar, can support a function of up to 120 seated meals,
• Functions include weddings, dinners & conferences
• Adjacent room available
• The seating & tables will be configured to suit the requirements of the function
• Various audio/visual systems available
• Wheelchair access either from coffee bar or directly through fire doors.\

Lower Level

• We have a small public bar, which is suitable for residents, which serves a full range of drinks
• In the adjacent Bistro, we serve an interesting range of bar meals by waiter service
• Bar meals can be eaten anywhere as appropriate in the hotel and grounds
• Tables suitable for wheelchairs
• There is a fully furnished disabled toile

Bedrooms

• There are 43 bedrooms on the first & second floors, all of which are accessible via the lift
• We do not have any adapted bedrooms
• There are views over the Menai Straits & Snowdonia from bedrooms in the front of the hotel.

Grounds & Gardens

• We have a terrace, which overlooks the sea, with tables & seating, which is accessible by either steps or a ramp
• Seating & tables also available by front doors

Additional Information

• It is a non-smoking hotel throughout
• We are a pet friendly hotel
• Comprehensive fire detection system installed – tested every Monday

Website

At the time of development we have done our best to meet the manual checkpoints of the W3C Web Content Accessibility Guidelines. Please get in touch if you have problems accessing any parts of the site.

Text size

The website has been built with relative sizes so you can use your browser to make the text bigger. In internet explorer and Firefox go to the menu bar select the View menu and scroll down to Text size – then choose larger (or increase).

Links

We have used a skip to main content link so that people using screen readers can skip to the main content without having to listen to all the navigation links first.

Links are differentiated from plain text by a visual method (italic or underline depending on the surrounding text) as well as colour. This ensures anyone with difficulty distinguishing colours (technical or physical) can still see the links.

Links have meaningful text associated. Where the meaning of the text is unclear a title tag has been used to clarify when the link points too. The title will show up as a tooltip on a mouse rollover.

Javascript

We use javascript in the gallery page so you can scroll through the pictures without leaving the page. If you don’t have javascript click on the images as normal, this will load the image file. Then use the browser back button to go back to the gallery.

Images

If a picture is necessary to understand the meaning of the page we've tried to give a clear description using the image alt attribute. In this way those visitors not using images, for example those using text only browsers or screen readers, will hopefully get a full understanding the page. Decorative images have empty alt attributes. This is firstly so text flow isn't interrupted by irrelevant or out of context information, and secondly, with no alt attribute a screen reader might read out the image file name which could be equally confusing.

Structure

We’ve used semantic (meaningful) markup to define structure within the text flow e.g. headers, lists, quotations and paragraphs. A structured document which includes different header levels, lists etc where appropriate is easier to read for users of visual browsers and easier to listen to for users of screen readers. It is also compliant with W3C standards for web pages.

Language attribute identified in the html tag making it easier for screen readers to pronounce words in the right way. This site is written in English.

Page titles are displayed in the window title bar and are read out by screen readers. We’ve tried to make page titles meaningful, as it can be an invaluable orientation device for users. It’s also handy if you use tabbed browsing.

Click on the following links to get information on our privacy policy, our terms and to read our access statement.